What are your delivery charges?
Delivery charges depend on your order value. Free shipping may apply on selected orders or promotions.
How long does delivery take?
Delivery usually takes 2–7 business days for major cities and longer for remote areas.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email
Can I change my delivery address after placing an order?
No, once an order is placed, the delivery address cannot be changed.
Can I select delivery date or time?
No, delivery date and time selection is not available.
What if I receive a wrong or missing item?
Please contact our support team immediately for assistance.
Returns
What is your return policy?
You can return items within 7–14 days if they are unused and in original packaging with proof of purchase.
Can I return items by courier?
Yes, returns can be sent via courier, but shipping costs may apply.
Do you offer exchanges?
Exchanges are available depending on stock availability.
What if my item is faulty or damaged?
Faulty or damaged items can be replaced or refunded after verification.
When will I receive my refund?
Refunds are processed after inspection and may take a few business days.
Can I cancel my order?
Orders cannot be cancelled once they are shipped.
